Frequently Asked Questions

Answers to the most common questions we receive from Philadelphia-area homeowners about generators, electrical service, and working with Prime M&E.

Installation costs vary based on generator size, fuel source, site conditions, and specific requirements. Contact us for a free, no-obligation site assessment and exact quote for your home.
Typically 3–6 weeks from signing. This includes permit filing (1–2 weeks), equipment delivery (1–2 weeks), and installation (1–2 days). We provide a firm schedule at time of signing.
Yes — always. We handle 100% of the permitting process, including filing with the municipal office, scheduling inspection, and obtaining sign-off. You don't fill out a single form.
Yes. We service and maintain generators installed by other contractors. We service all major brands: Generac, Kohler, Briggs & Stratton, and Cummins.

Yes. Prime M&E holds PA Master Electrician License #PA-EL-1262149. All field technicians are licensed journeyman or master electricians operating under this license.
Yes, always. We provide detailed written estimates before any work begins. We use flat-rate pricing — the price on your estimate is the price you pay.
Yes. We offer financing options through GreenSky and Synchrony for qualified customers on generator installations and larger projects. Ask about financing when you request your estimate.
We serve all of Greater Philadelphia: Philadelphia, Montgomery, Bucks, Delaware, and Chester counties. We also serve select areas in South Jersey. Call to confirm your specific address.

Mon–Sat 7AM–7PM · 24/7 emergency line

Prefer to call? (484) 237-1828